This book has been specifically written to help delegates pass the National Qualification for Door Supervisors.

• Title: Door Supervisors Course Book
• Author: Andy Walker and Jason Dyson
• Pages: 168
• ISBN: 978-1-907751-39-4
• Illustrations: Full-colour illustrations & photos
• Format: A4, firmback, gloss finish 
• Published: 2011, 4th Edition

The book is divided into 3 parts:

Unit 1 - Core security module
Unit 2 - Door Supervision
Unit 3 - Communication Skills and Conflict Management 

This book is a must for organisations and trainers looking for professional, easy-to-understand, cost-effective materials.

After each section you will have the opportunity to test delegate knowledge with an activity. Subjects covered include:

Unit 1

• The Private Security Industry
• Comunication Skills and Customer Care
• The Law
• Health and Safety
•  Fire Safety
• Emergency Procedures

Unit 2

• Behavioural Standards
• Civil and Criminal Laws
• Searching
• Arrest
• Drugs Awareness
• Recording Incidents and Crime Scene Preservation
• Licensing Law
• Emergency Procedures

Unit 3

• Avoiding conflict and Reducing Personal Risk
• Defusing conflict
• Resolving and Learning from Conflict
• Applying Communication Skills and Conflict Management

We are currently offering an introductory saving of 20% off your first order, plus, a free PowerPoint worth £175 with every order of 25 or more books. Please call the sales team on 0845 2260 350 to take advantage of this offer as it cannot be processed online.

Pricing

1-9 copies	£9.75
10-49 copies	£6.75
50 + copies	£5.75

Please note: All prices are per unit and are exclusive of VAT and shipping.

Ideal as a reference book and invaluable for delegates attending National Certificate for Door Supervisor courses.

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