The UK and Middle East’s leading supplier of compliance, work-based learning and apprenticeship training materials.
Contact: 0845 2260350 / 01302 363277
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Marks and Spencer have been working with Highfield for the past 10 years to develop a compliance training system that can rival any in the UK.
As part of induction training staff are given sessions on health and safety and food safety. Members of staff are presented with a copy of the customized compliance book, containing essential information and quizzes to test understanding.
Highfield training materials provide delegates with the support they need to obtain a Level 2 Food Safety qualification. These training materials highlight the food safety issues critical to the Marks and Spencer operation.
Altenatively a workbook system is used, followed by examination.
Every site has 2 managers trained by Highfield in Food Safety to L3. These managers also participate in an additional days training, which covers the Marks and Spencer HACCP system and their role for overseeing this on site.
Every site has a Fire, Health and Safety Officer who trains using Highfield materials. The Fire, Health and Safety Officer works with the Management team to oversee health and safety. This blended bespoke course includes distance learning, manual handling train the trainer and Marks and Spencer specific policy, and the HABC Level 3 Health and Safety qualification.
Highfield developed a customised CCTV course for all operators. This course is taught using Highfield books.
Marks and Spencer has an internal training system for staff on age-restricted sales, which uses Highfield training materials. In Scotland all sellers of alcohol are trained using the interactive “A Question of Licensing for Scotland” book which covers the 2 hours of required training. Personal Licence holders sit the HABC APLH and SCPLH qualifications.
In Scotland all sellers of alcohol are trained using the interactive Question of Scottish Licensing book which covers the 2 hours of required training.